Frequently Asked Questions
This Agreement was last modified on 18th february 2016
Everything You Need to Know Before You Shop
Are Your Products Genuine?
Yes. Tellgate Computers supplies genuine computers, projectors, printers, storage devices and accessories from trusted technology brands.
What Payment Methods Do You Accept?
Customers can pay using the secure payment options displayed during checkout. Bank transfer and other approved payment methods may also be available.
Do I Need an Account to Place an Order?
No. You can complete your purchase as a guest, although creating an account makes it easier to track orders and manage future purchases.
Do I Need A Account To Place Order?
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Do You Deliver Across Nigeria?
Yes. We deliver orders within Lagos and to other locations across Nigeria through reliable delivery partners.
How Long Will Delivery Take?
Orders within Lagos may qualify for same-day delivery, depending on the order time and location. Deliveries outside Lagos typically take between 24 and 48 hours, although some locations may take longer.
How Can I Track My Order?
Once your order has been confirmed and dispatched, our team will provide the available delivery or tracking information.
Do Your Products Come With a Warranty?
Yes. Eligible products come with warranty coverage. The exact warranty duration and conditions will be clearly stated on the product page or confirmed before purchase.
Can I Return or Exchange a Product?
Returns or exchanges may be accepted for eligible products reported within the approved return period. The product must meet the conditions stated in our return and refund policy.
Do Your Products Come With a Warranty?
Yes. Eligible products come with warranty coverage. The exact warranty duration and conditions will be clearly stated on the product page or confirmed before purchase.
Can You Help Me Choose the Right Product?
Yes. Our technology specialists can recommend suitable products based on your needs, budget and preferred specifications.
Do You Provide Repairs and Technical Support?
Yes. Tellgate Computers provides computer repairs, upgrades, installations and professional technical support for individuals and organisations.